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i emailed support and they just copied and pasted what they said in the otis email i got a few weeks ago

this is what i asked
I have a question about the delivery of my deluxe physical copy preorder. Since I ordered with next day air, will I be receiving the album on the release date of August 12?

If you pre-ordered a physical CD it will ship by 8/12 and so you will receive it soon after depending on the shipping agreement you arranged. but you too will receive the rest of the digital album 8/8. We will also update your shipping info once physical items have been sent out for delivery.

Hope this helps!
Best regards,
Katie.
 
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